Neck Pillow

KIGURUMI SIZING

SIZE	SUGGEST AGE	HEIGHT FIT (INCH)	HEIGHT FIT (CM)
6M	3-6 Months	23" - 27"	58cm - 69cm
12M	6-12 Months	27" - 30"	69cm - 76cm
18M	12-18 Months	30" - 32"	76cm - 81cm
24M	18-24 Months	32" - 34"	81cm - 86cm
4	4 Years	42" - 46"	107cm - 117cm
5	5 Years	47" - 49"	119cm - 124cm
6	6-7 Years	50" - 52"	127cm - 132cm
8	8-9 Years	53" - 55"	135cm - 140cm
10	10-11 Years	56" - 59"	142cm - 150cm
S		4'11" - 5'3"	150cm - 160cm
M		5'3" - 5'6 ¹⁄₂"	161cm - 169cm
L		5'7" - 5'10"	170m - 178cm
XL		5'10 ¹⁄₂" - 6'	179cm - 183cm

We recommend you go primarily by your height,since babies may vary a lot in size

ROBE SIZING

SIZE	SUGGEST AGE	HEIGHT FIT (INCH)	HEIGHT FIT (CM)
2	2-3 Years	35" - 39"	90cm - 100cm
3	3-4 Years	39" - 43"	100cm - 110cm
4	4-5 Years	43" - 47"	110cm - 120cm
6	6-7 Years	47" - 51"	120cm - 130cm
8	8-9 Years	51" - 55"	130cm - 140cm
10	10-11 Years	55" - 59"	140cm - 150cm
S		4'11" - 5'5"	150cm - 165cm
M		5'5" - 5'9"	165cm - 175cm

SLIPPER SIZING

SIZE	US KID	US WOMEN	US MEN	EU	UK
S	1-2.5	/	/	30-33	12,13,1,1.5
M	/	5-9	/	35-40	2.5-6.5
L	/	9-10.5	7.5-9	40-43	6.5-8
Onesize	/	6-10	6-8.5	36-42	3.5-7.5

Country	Shipping Method	Estimated Delivery*	Rate
U.S. (All 50 States)	Standard Shipping (USPS/Fedex)	7-11 Business days	$5.95
U.S. (All 50 States)	Express Shipping (DHL)**	2-5 Business Days	Based on total order weight
U.S. Territories(Puerto Rico etc.)	Standard Shipping (USPS)	7-15 Business Days	$5.95
U.S. Territories(Puerto Rico etc.)	Express Shipping (DHL)	2-5 Business Days	Based on total order weight
Canada	Standard Shipping	7-15 Business days	$5.95
Canada	Express Shipping (DHL)	2-5 Business Days	Based on total order weight
All other countries	Standard Shipping	7-20 Business Days	$5.95
All other countries	Express Shipping (DHL)	2-7 Business Days	Based on total order weight

*The delivery time estimates do not begin until the day after your order ships from our warehouse.All delivery times are estimates and are not guaranteed by carrier nor by us.
**When sending to military addresses, please do not choose Express during checkout, as all orders must be shipped through the post office.Express courier cannot ship to PO Box.

Handling time

All orders placed Monday-Friday will be shipped from our warehouse in 1-3 business days. If you order on Saturday, Sunday, or holiday, your order will ship the following 1-3 business days.

Delivery time

We are not responsible if your package is delayed during shipping or held up in customs. All customs fees and duties are the responsibility of the customer. You may be subject to import duties and taxes, which are levied once the package reaches your country. If you're curious about your country's customs policies, please contact your local customs office.

Order Tracking

Once orders shipped you'll receive an email with tracking numbers, so you can locate your package all the way from our door to yours.You can also tracking your orders in you account.

Lost Shipments

We are only able to consider offering replacements for orders that are lost in transit by the carrier.Orders lost due to incomplete address information provided by the customer are the responsibility of the customer and are not eligible for a refund. Packages with a confirmed delivery by a delivery confirmation file are not eligible for a refund. Please make sure the shipping address you use for your order is to a safe and secure location as packages that are stolen after delivery are not eligible for a refund.

If your package is lost, and the carrier cannot give us confirmation of delivery, we will work with you to send you a replacement at no additional cost. If the carrier has proof of delivery, you must file a claim directly with the carrier. Please contact us if your package has not arrived or if you received damaged merchandise.