Have a question? You may find an answer in our FAQs.
But you can also contact us:
Call Us: 1-855-979-6684
Mon-Fri: 9:00 am - 12:00 am
Sat: 9:00 am - 4:00 pm
We’re happy to answer any questions. Just send us a message in the form below with any questions you may have.
SUBTOTAL
Have a question? You may find an answer in our FAQs.
But you can also contact us:
Call Us: 1-855-979-6684
Mon-Fri: 9:00 am - 12:00 am
Sat: 9:00 am - 4:00 pm
Usually orders will be shipped from our warehouse in 1-3 business days. Orders on weekend or holiday will be shipped the following 1-3 business days.
Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.
PayPal: Shop easily online without having to enter your credit card details on the website.
You can return it up to 30 days of your original purchase. All returns must be in their original condition and cannot show any signs of use
| SIZE | SUGGEST AGE | HEIGHT FIT (INCH) | HEIGHT FIT (CM) |
|---|---|---|---|
| 6M | 3-6 Months | 23" - 27" | 58cm - 69cm |
| 12M | 6-12 Months | 27" - 30" | 69cm - 76cm |
| 18M | 12-18 Months | 30" - 32" | 76cm - 81cm |
| 24M | 18-24 Months | 32" - 34" | 81cm - 86cm |
| 4 | 4 Years | 42" - 46" | 107cm - 117cm |
| 5 | 5 Years | 47" - 49" | 119cm - 124cm |
| 6 | 6-7 Years | 50" - 52" | 127cm - 132cm |
| 8 | 8-9 Years | 53" - 55" | 135cm - 140cm |
| 10 | 10-11 Years | 56" - 59" | 142cm - 150cm |
| S | 4'11" - 5'3" | 150cm - 160cm | |
| M | 5'3" - 5'6 1⁄2" | 161cm - 169cm | |
| L | 5'7" - 5'10" | 170m - 178cm | |
| XL | 5'10 1⁄2" - 6' | 179cm - 183cm |
We recommend you go primarily by your height,since babies may vary a lot in size
| SIZE | SUGGEST AGE | HEIGHT FIT (INCH) | HEIGHT FIT (CM) |
|---|---|---|---|
| 2 | 2-3 Years | 35" - 39" | 90cm - 100cm |
| 3 | 3-4 Years | 39" - 43" | 100cm - 110cm |
| 4 | 4-5 Years | 43" - 47" | 110cm - 120cm |
| 6 | 6-7 Years | 47" - 51" | 120cm - 130cm |
| 8 | 8-9 Years | 51" - 55" | 130cm - 140cm |
| 10 | 10-11 Years | 55" - 59" | 140cm - 150cm |
| S | 4'11" - 5'5" | 150cm - 165cm | |
| M | 5'5" - 5'9" | 165cm - 175cm |
| SIZE | US KID | US WOMEN | US MEN | EU | UK |
|---|---|---|---|---|---|
| S | 1-2.5 | / | / | 30-33 | 12,13,1,1.5 |
| M | / | 5-9 | / | 35-40 | 2.5-6.5 |
| L | / | 9-10.5 | 7.5-9 | 40-43 | 6.5-8 |
| Onesize | / | 6-10 | 6-8.5 | 36-42 | 3.5-7.5 |
| Country | Shipping Method | Estimated Delivery* | Rate |
|---|---|---|---|
| U.S. (All 50 States) | Standard Shipping (USPS/Fedex) | 7-11 Business days | $5.95 |
| Express Shipping (DHL)** | 2-5 Business Days | Based on total order weight | |
| U.S. Territories(Puerto Rico etc.) | Standard Shipping (USPS) | 7-15 Business Days | $5.95 |
| Express Shipping (DHL) | 2-5 Business Days | Based on total order weight | |
| Canada | Standard Shipping | 7-15 Business days | $5.95 |
| Express Shipping (DHL) | 2-5 Business Days | Based on total order weight | |
| All other countries | Standard Shipping | 7-20 Business Days | $5.95 |
| Express Shipping (DHL) | 2-7 Business Days | Based on total order weight |
*The delivery time estimates do not begin until the day after your order ships from our warehouse.All delivery times are estimates and are not guaranteed by carrier nor by us.
**When sending to military addresses, please do not choose Express during checkout, as all orders must be shipped through the post office.Express courier cannot ship to PO Box.
All orders placed Monday-Friday will be shipped from our warehouse in 1-3 business days. If you order on Saturday, Sunday, or holiday, your order will ship the following 1-3 business days.
We are not responsible if your package is delayed during shipping or held up in customs. All customs fees and duties are the responsibility of the customer. You may be subject to import duties and taxes, which are levied once the package reaches your country. If you're curious about your country's customs policies, please contact your local customs office.
Once orders shipped you'll receive an email with tracking numbers, so you can locate your package all the way from our door to yours.You can also tracking your orders in you account.
We are only able to consider offering replacements for orders that are lost in transit by the carrier.Orders lost due to incomplete address information provided by the customer are the responsibility of the customer and are not eligible for a refund. Packages with a confirmed delivery by a delivery confirmation file are not eligible for a refund. Please make sure the shipping address you use for your order is to a safe and secure location as packages that are stolen after delivery are not eligible for a refund.
If your package is lost, and the carrier cannot give us confirmation of delivery, we will work with you to send you a replacement at no additional cost. If the carrier has proof of delivery, you must file a claim directly with the carrier. Please contact us if your package has not arrived or if you received damaged merchandise.
For complete information on our return and exchange policy, please click here.
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